FAQ
Here you will find answers to frequently asked questions. If you did not find an answer to your question, please feel free to contact us by email or using the contact form.
The large playpen is 100 cm high and has a diameter of 150 cm (internal dimensions). The small playpen is 60 cm high and has a diameter of 100 cm (internal dimensions).
We recommend the large PETY playpen (150 cm x 100 cm) for dogs with a shoulder height of approx. 50 cm or more.
Take the playpen out of the bag and place it on the floor. Hold the PETY by the top of the frame crown and loosen the locking strap so that the legs can unfold. Lift the frame crown until the frame legs unfold. Press the frame crown firmly and straight down until you hear a click. Finally, place the safety clip between the bars under the frame crown.
First, remove the safety clip under the frame crown. Use your fingers to grab two opposite lower bars from above and push upwards. Press both hands simultaneously inwards towards the frame shaft and downwards until the frame legs fold to the ground. Fold the frame legs inwards to their original position and fasten the locking strap.
The base of the PETY can be removed using a zipper and washed in the washing machine. The fabric of the PETY can be cleaned with a damp cloth. If it is heavily soiled, the fabric can be removed from the rods and cleaned with water. Due to the zipper and the plastic parts, we do not recommend washing the fabric in the washing machine.
The playpen set includes: playpen, floor mat, roof, transport bag, fixing material for the floor, instructions
The PETY dog playpen is made of the following materials: Playpen made of polyester, mesh, aluminum, fiberglass and nylon. Mat made of polyester taffeta. Roof made of polyester with UPF 30, water-repellent.
All products come with a 2-year warranty.
The roof is made of UPF 30+ resistant material and protects your dog from UV rays and rain. Please note that it can still get warm under the roof in summer.
The floor mat is waterproof and can be cleaned very easily. To inflate, open the cap of the mat and wait until the mat fills with air. When the mat is full, close the cap again.
We offer the following additional items for the PETY set:
PETY mat cover teddy (large or small)
PETY mat cover smooth (large or small)
PETY Cover Plus (large or small)
PETY replacement bag for the playpen (large or small)
There is no weight limit for the PETY.
We regularly visit dog shows in Europe with the PETY dog playpen. Visit our trade fair page to find out about the next dates.